General questions about the EZFREETV-3 Living Room Computer and Media Center

•Is there a warranty on the EZFREETV Android TV Boxes?
Yes, There is a warranty. It is clearly stated on the EZFREETV web site.
From the Ezfreetv home page click on
“WARRANTY”


•Do you offer technical support and customer support for your products?
We offer both technical support and customer support via ezfreetvUS@gmail.com

•Are your products able to record video content like a DVR?
While you are able to download video content onto the hard drive of our products, however, downloading copy
written material is illegal. Everything can be viewed on demand. We see no reason to record or download any of the
content

•Can I connect an external hard drive to my EZFREETV?
Yes you can connect an external hard drive to both of our EZFREETV models via a USB cord. However some
external hard drives draw too much power for the USB port to provide. This more often happens with large external
hard drives of 1 Tb or bigger. In this case you will need to provide your external hard drive with an external power
source. These products can be found at almost any electronics store.

•Is there a parental control program on the EZFREETV 3 that can block content by rating?
Unfortunately XBMC / KODI is not able to block content by rating. However within XBMC / KODI you can set a master
password that need to be entered in order to be able to open certain Genres of content. For example you can
place a password on Video content, but leave music content open.

•Are there any extra charges or monthly fees that I would need to pay for?
Absolutely not! All of the content and programs that come preloaded on the EZFREETV Android TV Boxes are
completely free. We will never ask for monthly fees. Programs like Netflix and Hulu still require a monthly subscription

•Is streaming TV Shows and Movies from the internet illegal?
No. The laws state that Downloading, Possessing, distributing or profiting from copy written material is illegal. When
you are streaming a TV Show or movie you are not downloading it and are never in possession of it. Once the TV
Show or Movie is done streaming all of the data from that stream is gone from your unit.